In the following pages you will find the General Section of the Model as well as the Code of Ethics, which stipulates the principles and rules of conduct for the intended recipients of the Model (employees, staff, management) and any third parties (external consultants to the Firm, suppliers etc.), expressly designed to prevent the commission of predicate offences.
As required by the Model, the Firm has appointed a Supervisory Body (Organismo di Vigilanza), to whom anyone who finds himself in the circumstances mentioned in the Model may:
- send an e-mail (to the address email@example.com)
- send a letter (addressed to the Supervisory Body of Pirola Pennuto Zei & Associati), to the registered office of the Firm, Via Vittor Pisani 20, 20124 Milan.
Likewise, Client Satisfaction and Information security are of paramount importance to the Firm. That is the reason why the Firm has committed to ensuring maximum Client satisfaction and protecting the security of the information managed through an efficient organization. Although information is essential to offer quality services, the Firm’s key assets are Clients and protecting our Clients’ information using it solely according to their requirements is an absolute priority for all of us at Studio Pirola.
As proof of its commitment, Studio Pirola Pennuto Zei & Associati has acquired:
The ISO 9001:2015 Quality Management Systems certification
ISO 9001:2015 is an international standard setting the requirements for establishing and maintaining a Quality Management System for organizations capable of regularly providing services which meet both client requirements and the applicable mandatory requirements, and seeking to improve client satisfaction through an effective implementation of the quality management system (including the system enhancement processes).
The ISO 27001:2017 Information Security certification
ISO 27001:2017 is an international standard setting the requirements for establishing and maintaining an Information Security Management System, which covers logical, physical and organizational security issues, with the key goal of establishing a system for the management of risk and the protection of information and ICT assets.
Information Security is essential to the Firm: while it is true that information constitutes the key to ensuring that quality services are provided, guaranteeing a careful management of the Firm’s IT systems for its Clients is of paramount importance. Protecting our Clients’ information using it solely according to their requirements is an absolute priority for all of us at Studio Pirola.